At Naki Racquets, customer satisfaction is our first priority. We offer 30 day return on all merchandise that is returned in brand new, unused, saleable condition, this includes the following:
- Packages with grips, strings, head and wrist bands are not opened
- Shoes have not been worn on court or outdoors. We absolutely cannot accept worn shoes
- 5% re-stocking fee will apply to all returns, except defective merchandise
A refund will be made in the form of bank deposit, cheque or credit placed on your account. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.